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We're here to help bring your vision to life. Reach out to us for a consultation or any inquiries.
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Have a question about our process or want to start a project? Fill out the form, and we'll get back to you as soon as possible. You can also reach us via phone or email.
Frequently Asked Questions
Find answers to common questions about our services, process, and craftsmanship.
How long does a custom project typically take?
Most custom furniture projects take 8-12 weeks from initial consultation to final delivery. This includes design, material sourcing, crafting, and installation. Complex projects may take longer, and we'll provide a detailed timeline during your consultation.
What types of wood do you use?
We work with premium FSC-certified hardwoods including oak, walnut, maple, cherry, cedar, and mahogany. We also offer reclaimed wood options for eco-conscious projects. During your consultation, we'll help you select the perfect wood species based on your aesthetic preferences, functional needs, and budget.
Do you offer installation services?
Yes! Professional white-glove delivery and installation are included with every project. Our expert craftsmen will install your custom pieces, make final adjustments, and ensure everything is perfect before we leave. We also provide care and maintenance guidance to help your furniture last for generations.
What is your warranty policy?
Every Katachi piece comes with a lifetime craftsmanship warranty. We stand behind our work and will repair any manufacturing defects at no cost. Our furniture is built to last generations, using traditional joinery techniques that actually grow stronger over time.
How much does a custom piece typically cost?
Pricing varies based on size, complexity, materials, and finishes. A simple nightstand might start around $800, while a complete kitchen remodel can range from $15,000-$50,000+. We provide detailed quotes after your consultation and are happy to work within your budget to create something beautiful and functional.
Still have questions?
We're here to help. Reach out and we'll answer any questions you have.
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