Legal Information

Privacy Policy

Last updated: December 3, 2025

At Katachi Design, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or communications
  • Participate in consultations or design projects
  • Communicate with us via email, phone, or social media

This information may include: name, email address, phone number, mailing address, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To communicate with you about projects, quotes, and services
  • To send you newsletters, updates, and marketing communications (with your consent)
  • To improve our website, services, and customer experience
  • To analyze website usage and trends
  • To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and business (e.g., email service providers, analytics tools)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with any merger, sale, or transfer of our business assets
  • With Your Consent: When you have given explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal data
  • Right to rectify inaccurate or incomplete information
  • Right to request deletion of your personal data
  • Right to object to or restrict processing of your data
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Katachi Design

Email: katachidesign25@gmail.com

Phone: +60 11-6974 0188

Address: 9, Jalan LJ 3, Taman Industri Lembah Jaya, 68000 Ampang, Selangor

Have Questions About Your Privacy?

We're here to help. Contact us if you have any concerns or need clarification about how we handle your information.

Contact Us